The email templates allow you to customise the messages that go out to your customers when actions occur inside WHMCS. Every email that goes out to a customer can be customised here.
To edit an email template, go to Setup > Email Templates and click the edit icon next to the template you want to change.
You can also toggle plain text vs. HTML email sending on a per email basis from the editor page.
Creating Custom Templates
You can create your own email templates to serve as custom welcome emails for products or messages you send manually but frequently
- To do that use the Create New Email Template area at the top of the page.
- You can only create email templates for the types you can manually send: General, Product, Domain & Invoice.
- You should use a unique name for the template so you can identify it in the send message dropdowns. Only admin users will see the name you give it.
- You'll be taken to the editor interface to compose the email subject and message.
Now the email will be listed in the appropriate place for sending. Please refer to the Messages/Emails page.