FAQ'S
Frequently Asked Questions
What tasks can a virtual assistant handle?
They can manage emails, scheduling, research, data entry, customer support, social media, and other administrative or specialized tasks.
Are your services secure and confidential?
Yes, all work is protected by strict privacy policies and secure systems to keep your information safe.
Do I need to provide training to my VA?
No, our VAs are pre-trained, though you can share specific processes or preferences for your business.
What industries do you specialize in?
We serve a wide range of industries, including e-commerce, real estate, marketing, finance, healthcare, and professional services.
How do I communicate with my VA?
You can connect through email, phone, chat apps, or project management tools—whichever method works best for you.
How are your virtual assistant services priced?
Pricing is based on hourly packages or monthly plans, depending on the level of support you need.
Can I change or cancel my plan anytime?
Yes, you can upgrade, downgrade, or cancel with flexible notice—no long-term contracts required.
How quickly can I get started with a VA?
About Us
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Contact Info
- +61 3 8376 6284
- Info@instantva.com
- 21 King Street Melbourne, 3000, Australia